Retail, Sales & Customer Service
Career Catalog
Retail, Sales & Customer Service
Help customers, explain products, manage stores and accounts and build skills in sales, service and commerce
These careers connect customers and organizations with products, services and solutions. You might assist shoppers, manage a store, maintain online listings, answer customer questions, demonstrate products, prevent losses, buy merchandise, support a sales team or build long-term business accounts.
How to explore this category
- Explore retail operations, merchandising or store management if products, customers and fast-moving daily operations interest you
- Explore customer service, contact-center or customer-success work if listening, explaining and solving problems appeal to you
- Explore inside, business-to-business or technical sales if researching needs and building customer relationships fit your strengths
- Explore e-commerce, sales operations or account management if you enjoy systems, data, follow-up and coordination
- Explore buying, wholesale, franchising, demonstrations or loss prevention for specialized business and store operations
What is an apprenticeship
An apprenticeship is a paid job where you learn from experienced workers and take related classes. In a Registered Apprenticeship, training follows an approved plan and pay usually increases as skills grow. Not every career in this category uses apprenticeship, so ask the employer or program sponsor exactly how the training works and what credential it provides.
