Shipping and Receiving
Shipping and Receiving
Warehousing, Distribution & Supply Chain
Shipping and Receiving workers process incoming and outgoing goods by checking documents, condition, quantity and routing.
What You Would Do
- Check incoming and outgoing goods
- Prepare documents
- Label freight and coordinate carriers and dock activity
- Use warehouse
- Inventory
- Transportation or planning systems and communicate exceptions before they disrupt service
The exact work depends on the goods, facility, system, customer requirements and role.
Types of Work You Could Explore
Receiving inspection — Examine spaces, equipment, inventory or records against a checklist and document needed action.
Bills of lading — Focus on bills of lading within shipping and receiving work, using the system, handling, documentation and accuracy checks required for that process.
Labeling — Focus on labeling within shipping and receiving work, using the system, handling, documentation and accuracy checks required for that process.
Staging — Focus on staging within shipping and receiving work, using the system, handling, documentation and accuracy checks required for that process.
Carrier coordination — Focus on carrier coordination within shipping and receiving work, using the system, handling, documentation and accuracy checks required for that process.
Loading — Focus on loading within shipping and receiving work, using the system, handling, documentation and accuracy checks required for that process.
Damage claims — Focus on damage claims within shipping and receiving work, using the system, handling, documentation and accuracy checks required for that process.
System transactions — Focus on system transactions within shipping and receiving work, using the system, handling, documentation and accuracy checks required for that process.
You do not have to choose a specialty before you begin. Job titles and specialty names vary among employers and training programs, and one job may include more than one type of work.
Who Might Like This Career
This career may appeal to you if you are interested in receiving inspection, bills of lading, labeling. It can be a good fit for people who enjoy careful problem solving, accurate work, learning how goods, information and operating processes move together and seeing a clear result from their effort.
Where You Could Work
warehouses, factories, distribution centers, docks, hospitals, retail facilities and freight terminals.
Work Conditions and Safety
Warehouse and distribution work may involve lifting, repetitive movement, vehicle traffic, conveyors, cold areas or moving equipment. Traffic controls, equipment authorization, safe lifting and protective equipment help reduce risk.
Pay and Job Outlook
Median annual pay: $38,220 in May 2025 for hand laborers and material movers, a broad comparison group.
These are national U.S. figures for the occupation or comparison group named above, not a promised starting salary. Pay can vary considerably by location, experience, specialty, overtime, union agreement, employer, industry, schedule and local labor market. People starting the career commonly earn less than experienced workers; paid training programs may increase wages as skills grow.
U.S. Bureau of Labor Statistics career and pay information
Skills You Can Start Building
- Check incoming and outgoing goods, prepare documents, label freight and coordinate carriers and dock activity
- Use warehouse, inventory, transportation or planning systems and communicate exceptions before they disrupt service
- Verify item, quantity, location, condition, label and documentation before completing a transaction
- Follow traffic, lifting, equipment, food, pharmaceutical or trade-control procedures that apply to the assignment
- Use measurements and performance data to find errors, delays, shortages or improvement opportunities
- Coordinate clearly with suppliers, coworkers, carriers, customers and other parts of the supply chain
How Shipping and Receiving Work Is Changing
Warehouse-management systems, scanners, sensors, robotics, automated storage and route platforms are changing how goods and information move through supply chains.
Software and AI may assist with forecasts, inventory targets, routes, labor plans, document checks and exception alerts. Workers remain responsible for data quality, trade compliance, safe operations and decisions when conditions change.
Supply-chain work connects physical goods with digital records. Workers must check the actual item, quantity, condition, location and timing and resolve exceptions that automated systems cannot safely settle on their own.
Education and Training
Preparation may include Registered Apprenticeship, employer training, CTE, technical or community college programs, manufacturer instruction, military experience and paid entry-level work. The best route depends on the occupation, equipment and local requirements.
Career Pathways and Apprenticeship Availability
Typical pathway: Established or clearly related apprenticeship routes are available.
Shipping and Receiving apprenticeships and employer programs exist. Forklift, hazardous-materials and documentation requirements vary.
A Registered Apprenticeship follows an approved training plan and combines paid work, supervised learning, related instruction and progressive skill development. Some employers use the word apprenticeship for paid programs that are not registered. Ask the sponsor which type it is and what credential, wage progression and job it provides.
Licenses and Certifications
Employer qualifications, occupational certifications, equipment credentials, environmental or transportation rules, contractor licensing or other requirements may apply depending on the work and jurisdiction. Verify requirements before enrolling and ask whether training prepares participants for needed examinations or credentials. Association for Supply Chain Management Credentials
Look up licenses in your state
Career Pathways to Learn Shipping and Receiving and Gain Experience
Apprenticeship — Learn through real paid work with experienced workers who teach and guide you, supported by technical instruction and a structure for developing and measuring progress. Some apprenticeships are Registered Apprenticeships; others are not.
Entry-Level Jobs — Gain paid experience with tools, equipment, customer service, safety and workplace practices through beginning work in the field.
Youth Apprenticeship — Begin developing career skills through work while continuing high-school education where a suitable program is available.
Career and Technical Education CTE — Gain hands-on knowledge through a high-school or postsecondary program related to logistics, warehousing, supply chain, transportation, business, data or industrial technology.
Pre-Apprenticeship — Learn introductory skills, safety and workplace expectations while preparing for apprenticeship or employment. Verify that the program connects participants with real employers and does not charge tuition simply for possible access to an apprenticeship.
Co-op — Combine education with career-related work experience through a high school, CTE program, community college or other educational program.
Paid Work-Based Learning — Get paid to do real work for an employer while learning skills and gaining experience related to the career.
Employer or Industry Training — Learn warehouse systems, equipment, inventory, transportation, packaging or trade procedures through employer-supported courses and credentials. This training supplements supervised experience.
From Learning to Experienced Work
Skills develop through practice and experience. People who are new to the work usually receive more instruction and supervision. As they demonstrate skill, judgment and reliability, they take on more difficult work, greater responsibility and more independent assignments.
A common progression: Learn → Practice → Gain Experience → Build Confidence → Take on More Responsibility → Work More Independently
Experienced workers may eventually supervise work or teach and guide newer workers, trainees and apprentices.
Where This Career Can Lead
With experience, you may qualify on more systems or equipment, become a lead or supervisor or move into planning, procurement, analytics, trade compliance, operations management or continuous improvement. Advanced roles may require additional education or credentials.
Questions to Ask Before You Apply
- Is this a paid job from the beginning?
- Is it a Registered Apprenticeship, an employer-run apprenticeship, another training program or a regular job with training?
- What equipment and work will I learn, and who will teach me on the job?
- How does pay increase as I gain skills?
- Who provides the classes, and can I earn college credit or an industry credential?
- What tools, transportation, physical requirements, licenses, background checks or costs should I expect?
Explore related careers
Consider these careers with overlapping tools, materials, systems or work settings:
Order Fulfillment
Distribution-Center Operations
Material-Handling Equipment Operations
Procurement and Purchasing
Supply-Chain Planning
Demand and Inventory Planning
Import and Export Operations
Explore opportunities
Search apprenticeships and programs on Apprenticeship.com
Explore Apprenticeship.com state apprenticeship guides
Learn more from official career resources